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Chess move - no control of king and queen at times
Alan
#1 Posted : Saturday, July 03, 2010 9:32:26 AM(UTC)
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Joined: 7/3/2010(UTC)
Posts: 2

In using the chess board sometimes when I press the king or the queen it shoots forward one space instead of letting me move the piece in the normal manner.
Brandy redux
#1 Posted : Saturday, July 03, 2010 12:05:34 PM(UTC)
Brandy redux

Rank: Member

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Joined: 10/15/2008(UTC)
Posts: 336
Location: Idaho

Hi alan,

Since you are the first person to report this problem, my guess would be that you are experiencing either a display issue or a problem with your mouse. However, neither a display issue nor a problem with a mouse would affect only the king or the queen. So, it's possible that you might have discovered a bug.

Since the Development Team never monitors this forum, they will not see your comments about the problem with the King and Queen.

So, if you are using Hoyle Puzzle & Board Games 2011, you can report that bug directly to the Development Team by clicking on the link below

http://forum.hoylegaming...to-Submit.aspx#post3924

then following the directions in that FAQ.

If you are using Hoyle Puzzle & Board Games 2010 or an earlier version of Hoyle Puzzle & Board Games, I'm afraid there's nothing that can be done to solve your problem - because since the 2011 Hoyle products are currently being released, there will be no patches for the earlier Hoyle products.

Of course, if the problem is actually related to a display issue or a problem with the mouse, you might be able to solve the problem by clicking on the link below

http://forum.hoylegaming...video-card-drivers.aspx

then following the directions in that FAQ for updating your video card driver.
Alan
#1 Posted : Tuesday, July 06, 2010 4:04:43 AM(UTC)
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Joined: 7/3/2010(UTC)
Posts: 2

Thank you for all your help! You were most kind to give us the information we needed. We just bought the program last week at the Apple Store, but checking the copyright date it appears to be the 2010 version. Since writing, I've discovered that the rook is also affected in the advanced mode. So when time permits we will follow the steps you gave for updating our video card.
Again my sincere thanks,
Alan
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