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Hoyle Casino 2010 slot reels are all black
SuzieCue
#1 Posted : Tuesday, September 01, 2009 4:18:32 AM(UTC)
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Joined: 9/1/2009(UTC)
Posts: 2

I just installed Casino 2010 and when I try to play the chips, cards, dealer, and slot reels are all black. Any help would be greatly appreciated! Thank you.
Brandy redux
#1 Posted : Tuesday, September 01, 2009 4:32:36 AM(UTC)
Brandy redux

Rank: Member

Groups: Registered
Joined: 10/15/2008(UTC)
Posts: 336
Location: Idaho

Hi SuzieCue,

It sounds to me like you are experiencing a display issue. And, for display issues, the first thing to do would be to update your video card driver.

Please click on the link below

http://forum.hoylegaming...video-card-drivers.aspx

then follow the directions in that "Updating video card drivers" FAQ.

If updating your video card driver does not help to solve your problem, please click on the link below

http://forum.hoylegaming...-Problems.aspx#post3920

then follow the directions in that "Troubleshooting Installation Problems" FAQ.

If you don't find a solution to your problem in that FAQ, the next best thing to do would be to follow the directions in Step #7 of that FAQ for submitting an Online Support Request to Encore Technical Support.
SuzieCue
#1 Posted : Tuesday, September 01, 2009 6:11:59 AM(UTC)
Rank: Member

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Joined: 9/1/2009(UTC)
Posts: 2

Brandy,

Thank you for your quick response! Updating my driver worked perfectly!

Thanks!!
Suzie
Brandy redux
#1 Posted : Tuesday, September 01, 2009 6:36:43 AM(UTC)
Brandy redux

Rank: Member

Groups: Registered
Joined: 10/15/2008(UTC)
Posts: 336
Location: Idaho

You Are Very Welcome SuzieCue,

And, Thank You Very Much for letting me know that my advice worked.
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