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Returning from Canada
P. F. Smith
#1 Posted : Friday, December 27, 2013 3:22:17 PM(UTC)
Rank: Member

Groups: Registered
Joined: 12/27/2013(UTC)
Posts: 1
Location: British Columbia

This was purchased as a gift for an 80 year old casino goer and it is for a child. I cannot return it in Canada and it costs too much to mail it to the USA - any ideas? It was opened and installed before I knew how childish and bad it was. Do children go to casinos and need alcohol and tobacco references????
TMLFAN4LIFE
#2 Posted : Friday, December 27, 2013 3:39:18 PM(UTC)
TMLFAN4LIFE

Rank: Site Admin

Groups: Registered, Administrators
Joined: 10/15/2008(UTC)
Posts: 461
Location: Hayward,CA

This game is rated T for Teen which should be an indication that a Teen is 13 and older and if this was for a child, you did make the wrong purchase.

Please contact customer support to see if there is anything that can be done for you. The customer service website for refunds is here:

http://support.encore.co...merservice/refunds.aspx

Jason Carver
Community Support at Encore Software.
http://forums.encoreusa.com
http://forums.hoylegaming.com
Official Tech Support : http://support.encore.com
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