Our forum has been moved to a new system. If you previously had an account you will need to create a new account using the same username and email address. Do not use the 'Forgot Password Feature'

Welcome Guest! To enable all features please Login or Register.



purchased 3 games special
#1 Posted : Thursday, December 20, 2012 8:11:48 AM(UTC)
Rank: Member

Groups: Registered
Joined: 12/20/2012(UTC)
Posts: 1
Location: Solomon, Kansas

I purchased the 3 game special Sunday and I only receive the board games. I would like to know how to receive the other 2.

Thanks Sherryl
#2 Posted : Thursday, December 20, 2012 8:46:22 AM(UTC)

Rank: Site Admin

Groups: Registered, Administrators
Joined: 10/15/2008(UTC)
Posts: 461
Location: Hayward,CA

Good morning Sheryl and welcome to the forums, I would be happy to answer your question :)

Did you purchase a download copy of the game, or did you get a boxed copy of the game?

If anything is missing from your order, make sure you have your order receipt and follow this link : http://support.encore.com/ordersupport/ to send an email and notify them of the inconsistency in your order and they would be happy to help you.

Unfortunately, on these forums we are not equipped to handle order support. I am just a volunteer moderator and not employed with Encore / Broderbund / Hoyle so I can't be of much assistance other then the information I provided.

I do wish you and your family a very Merry Christmas and I hope support can sort out your order soon. If you do have functionality concerns about your product after you get this situated, please feel free to use these forums anytime and I would be more then happy to assist you with it.

Good Luck!
Jason Carver
Community Support at Encore Software.
Official Tech Support : http://support.encore.com
Users browsing this topic
Forum Jump  
You cannot post new topics in this forum.
You cannot reply to topics in this forum.
You cannot delete your posts in this forum.
You cannot edit your posts in this forum.
You cannot create polls in this forum.
You cannot vote in polls in this forum.

Powered by YAF | YAF © 2003-2011, Yet Another Forum.NET
This page was generated in 0.019 seconds.