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why has hoyles 2012 puzzle and board games quit workinh on windows 8.1
Blu-Eyed-Dog
#1 Posted : Thursday, October 09, 2014 4:51:57 PM(UTC)
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Joined: 10/9/2014(UTC)
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Location: Sterling

I get an error message saying Hoyle's puzzle and board games exe. has quit working and that Microsoft is looking for a solution! When will this be fixed?
TMLFAN4LIFE
#2 Posted : Friday, October 10, 2014 9:05:43 AM(UTC)
TMLFAN4LIFE

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Joined: 10/15/2008(UTC)
Posts: 461
Location: Hayward,CA

Under Windows 8.1, Hoyle Puzzle and Board Games installs several components. If you do not allow the installation to continue when it installs the optional components or allow the program to continue after the security warning (shield icon) it crashes.

Also Windows Smart Screen has a notorious reputation to block some of our older products. It's suggested to disable it as well. The following link will tell you how to disable the feature so you can have a proper installation of the program

http://en.kioskea.net/fa...disable-the-smartscreen

Jason Carver
Community Support at Encore Software.
http://forums.encoreusa.com
http://forums.hoylegaming.com
Official Tech Support : http://support.encore.com
Blair
#3 Posted : Thursday, January 01, 2015 10:03:32 AM(UTC)
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Joined: 1/1/2015(UTC)
Posts: 2
Location: New Bern, NC

I am having the same problem on Windows 7 computer. The game worked fine for over a year and then just quit. Same as described in the Windows 8 post. Problem started mid December 2014.
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