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Can't buy new chess sets
shayfaye
#1 Posted : Wednesday, November 28, 2012 11:50:35 AM(UTC)
Rank: Member

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Joined: 11/28/2012(UTC)
Posts: 2

I have over $20,000 Hoyle Bucks and can not purchase any of the chess sets advertised in the catalog. Why? Can someone help me with this? I have been able to purchase other items. Thank you.
TMLFAN4LIFE
#2 Posted : Wednesday, November 28, 2012 10:43:18 PM(UTC)
TMLFAN4LIFE

Rank: Site Admin

Groups: Registered, Administrators
Joined: 10/15/2008(UTC)
Posts: 461
Location: Hayward,CA


For me to be able to help you, can you confirm which version of Hoyle Puzzle and Board Games you have?
Jason Carver
Community Support at Encore Software.
http://forums.encoreusa.com
http://forums.hoylegaming.com
Official Tech Support : http://support.encore.com
shayfaye
#3 Posted : Monday, December 03, 2012 6:38:07 AM(UTC)
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Joined: 11/28/2012(UTC)
Posts: 2

The package says 2008 on it.
TMLFAN4LIFE
#4 Posted : Monday, December 03, 2012 10:46:26 AM(UTC)
TMLFAN4LIFE

Rank: Site Admin

Groups: Registered, Administrators
Joined: 10/15/2008(UTC)
Posts: 461
Location: Hayward,CA

I see what's up now. If you go into the Hoyle Bucks Mall and see the blank items, you can purchase the blank items. Some of them are the chess sets and the others are backgammon items I believe.

This is a programming bug of Hoyle Board and Puzzle Games 2008 unfortunately and it can't be fixed.
Jason Carver
Community Support at Encore Software.
http://forums.encoreusa.com
http://forums.hoylegaming.com
Official Tech Support : http://support.encore.com
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